Healthcare Data Verification Specialist – US Outbound Voice
Healthcare Data Verification Specialist – US Outbound Voice
22
Chennai, Tamil Nadu, India
Job Views:
Created Date: 2026-10-22
End Date:
0Salary: 30000
Industry: IT Services
Openings: 1
Primary Responsibilities :
Outbound Calling
Make outbound verification calls to US healthcare facilities, hospitals, clinics and provider offices.
Communicate professionally with healthcare staff to verify location and contact details.
Ask relevant questions and confirm the accuracy of provider information.
Data Verification & Validation
Verify provider addresses, active practice locations and contact details.
Cross-check information collected during calls against existing database records.
Update and maintain accurate provider information in internal systems.
Identify discrepancies and ensure records are corrected appropriately.
Quality Assurance
Perform quality checks by comparing completed calls with the information recorded in the system.
Ensure accuracy, completeness and consistency of call outcomes and data entries.
Identify errors and follow established procedures for corrections.
Maintain quality and productivity standards.
Documentation & Reporting
Record call outcomes and verification details accurately.
Maintain updated records of completed and pending verifications.
Follow standard operating procedures and meet daily performance expectations.
Coordinate with team members and supervisors to resolve data-related issues.
Experience Requirements:
Required Qualifications
- Bachelor's degree in any discipline.
- Freshers may be considered if they demonstrate strong communication skills and computer proficiency; prior experience requirements were not specified.
- Basic knowledge of MS Office and the ability to learn new software tools.
Required Skills
- Clear, professional spoken English.
- Ability to understand US accents and communicate naturally and confidently.
- Strong listening and comprehension skills.
- Good attention to detail and data accuracy.
- Basic computer proficiency and typing skills.
- Ability to follow scripts, processes and verification guidelines.
- Strong time management and organisational skills.
- Comfortable handling repetitive outbound calling and data-entry tasks.
. Technical Requirements
- Candidates must have:
- Their own desktop or laptop.
- A reliable, high-speed internet connection.
- A noise-cancelling headset and microphone.
- A quiet and professional work environment suitable for outbound calls.
