E-COMMERCE OPERATIONS EXECUTIVE
E-COMMERCE OPERATIONS EXECUTIVE
22
Ahmedabad, Gujarat, India
Job Views:
Created Date: 2026-10-09
End Date:
Experience: 1 - 2 years
Salary: 25000
Industry: Others
Openings: 1
Primary Responsibilities :
Manage day-to-day business operations and ensure all routine operational activities are
completed smoothly and on time.
Coordinate customer orders from order receipt to final delivery, ensuring accurate
processing and timely execution.
Coordinate dispatches and shipments, including communication with logistics partners,
transporters, vendors, and internal teams.
Monitor inventory and stock movement, maintain proper stock records, and coordinate
with relevant teams to ensure availability of required products/materials.
Coordinate with internal departments such as Sales, Accounts, Warehouse, and other
teams to ensure smooth workflow and timely completion of tasks.
Coordinate with vendors and service providers regarding orders, deliveries, requirements,
quotations, and operational follow-ups.
Handle customer and order-related operational queries, provide timely updates, and
coordinate internally to resolve issues.
Track order and shipment status and follow up on pending, delayed, or incomplete activities
to ensure timely closure.
Maintain operational records and reports, including order details, dispatch records,
inventory updates, vendor information, and daily activity reports.
Prepare and update Excel sheets and operational trackers to monitor orders, stock,
shipments, and pending activities.
Ensure accuracy of operational documentation and maintain proper records for future
reference.
Follow up on daily operational tasks and ensure that activities are completed within the
required timelines.
Identify operational issues or delays and promptly escalate them to the concerned person
or management.
Support process improvement by identifying gaps and suggesting practical ways to improve
efficiency and coordination.
Provide general operational support to the team and assist with additional business
requirements as assigned by management.
Experience Requirements:
1–2 years of relevant experience in Operations, Business Operations, Order Management,
Coordination, or a similar role.
Good communication skills with the ability to coordinate effectively with customers,
vendors, transporters, and internal teams.
Basic to good knowledge of MS Excel and computers, including maintaining records,
trackers, and reports.
Strong coordination and follow-up skills with the ability to manage multiple activities
simultaneously.
Good organizational and time-management skills with the ability to prioritize daily tasks.
Ability to multitask and handle operational activities within defined timelines.
Ability to work independently as well as coordinate effectively with a team.
Detail-oriented approach with a focus on accuracy in orders, records, inventory, and
documentation.
Proactive and problem-solving attitude, with the ability to identify issues and take
appropriate follow-up action.
Willingness to learn and adapt to business processes, systems, and operational
requirements.
