Executive – Sales & Back Office (Exports)

Sales & Buyer Coordination
• Handle buyer enquiries, prepare quotations and price lists, and follow up for order confirmation.
• Calculate product costing, FOB/CIF pricing and margins accurately in Excel.
• Maintain regular, professional email communication with overseas buyers (mainly USA).
• Track buyer requirements: specifications, samples, packing, labelling and delivery timelines.
Procurement & Factory Follow-up
• Place purchase orders for raw materials (polymer, graphite, paper, packaging, etc.) and for traded
products with suppliers.
• Negotiate rates, compare quotes and ensure the best price, quality and delivery terms.
• Follow up daily with our factory and partner factories on production status, quality and dispatch
dates.
• Keep a live order tracker so management knows the status of every order at any time.
Dispatch, Logistics & Export Documentation
• Coordinate with freight forwarders, CHA and transporters for pickup, container booking and
shipment.
• Prepare and verify export documents: commercial invoice, packing list, shipping bill, bill of
lading/airway bill, certificate of origin, etc.
• Handle GST, LUT, drawback/RoDTEP and payment realisation follow-up (FIRC/BRC) with
accounts/CA.
• Calculate CBM, container loading, carton quantities and weights correctly for every shipment.
Back Office & Reporting

• Maintain orders, stock, dispatch and payment records in Excel.
• Prepare weekly reports on orders, pending dispatches, payments and supplier performance.
• Flag delays, quality issues or cost changes to management immediately, with a proposed solution.