Operations Manager
Operations Manager
22
New Delhi, Delhi, India
Job Views:
Created Date: 2026-10-06
End Date:
Experience: 3 - 7 years
Salary: 550000
Industry: Hospitality
Openings: 1
Primary Responsibilities :
• Manage daily operations of the coworking facility and ensure smooth functioning of the workspace.
• Oversee housekeeping, security, maintenance, reception, pantry, internet, power backup, and other facility-related services.
• Ensure the workspace is clean, safe, well-maintained, and ready for members and visitors.
• Manage and coordinate with vendors, contractors, and service providers.
• Handle member/client queries, complaints, and operational issues and ensure timely resolution.
• Monitor service quality and maintain high standards of customer experience.
• Coordinate meeting rooms, cabins, common areas, and other workspace facilities.
• Maintain records related to occupancy, maintenance, inventory, vendor services, and operational expenses.
• Monitor operational costs and identify opportunities to improve efficiency and reduce unnecessary expenses.
• Coordinate with the sales/business development team for new client onboarding, workspace allocation, and move-ins/move-outs.
• Conduct regular facility inspections and ensure timely preventive and corrective maintenance.
• Manage operational staff and ensure proper allocation of duties and adherence to schedules.
• Ensure compliance with safety, security, and workplace policies.
• Prepare regular operational reports and share updates with management.
• Support community engagement activities, events, and member initiatives when required
Experience Requirements:
• Graduate in any discipline; MBA/PGDM or relevant qualification will be an advantage.
• 3–7 years of experience in operations, facility management, coworking, commercial real estate, hospitality, serviced offices, or related industries.
• Strong experience in managing day-to-day facility/workspace operations.
• Good vendor management and negotiation skills.
• Strong customer service and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Ability to manage teams and coordinate with multiple stakeholders.
• Good knowledge of MS Office/Google Workspace and basic operational reporting.
• Ability to work in a fast-paced, customer-centric environment.
• Strong ownership, attention to detail, and ability to handle multiple operational activities simultaneously.
Preferred Industry Background
Candidates from coworking spaces, managed offices, commercial real estate, serviced offices, hospitality, facility management, business centres, or corporate office operations will be preferred.
Key Skills
Facility Management | Coworking Operations | Vendor Management | Customer Experience | Team Management | Maintenance Coordination | Inventory Management | Cost Control | Client Handling | Workplace Management | Reporting
