Sales and Marketing Executive

Identify and approach potential customers through online and offline channels. Greet and assist customers, understand their requirements, and recommend suitable products or services. Generate leads through various sales and marketing activities. Follow up with prospective and existing customers to convert leads into sales. Achieve individual and team sales targets. Build and maintain strong relationships with customers. Assist in planning and executing marketing campaigns and promotional activities. Support social media and digital marketing activities, including content posting and customer engagement. Conduct basic market research and competitor analysis. Assist with promotional events, exhibitions, product launches, and other marketing activities. Coordinate with internal teams to ensure smooth order processing and customer service. Maintain accurate records of leads, customer interactions, sales, and follow-ups. Prepare basic sales and marketing reports and share regular updates with management. Stay updated on product features, pricing, promotions, market trends, and competitor activities. Handle customer queries and complaints professionally and ensure timely resolution. Suggest new ideas and opportunities to improve sales, brand visibility, and customer engagement.