Service Manager
Service Manager
22
Durg, Chhattisgarh, India
Job Views:
Created Date: 2026-08-10
End Date:
Salary: 20000
Industry: Others
Openings: 1
Primary Responsibilities :
Manage day-to-day service and after-sales operations.
Lead and manage the service engineer/technician team.
Handle customer complaints and ensure timely resolution.
Plan installation, commissioning, maintenance, and breakdown services.
Coordinate with customers, sales, production, and technical teams.
Monitor service calls, response time, and closure status.
Maintain service reports, records, and MIS.
Ensure customer satisfaction and timely service delivery.
Manage spare parts and service-related requirements.
Provide technical support and guidance to the service team.
Experience Requirements:
Key Skills
Service Operations Management
Customer Relationship Management
Team Leadership
Technical Troubleshooting
Installation & Commissioning
Preventive & Breakdown Maintenance
Complaint Resolution
MIS & Reporting
Good Communication & Coordination
Willingness to Travel
