Import Export Coordinator

Import & Export Coordination Coordinate import and export shipments and ensure complete and accurate documentation. Track shipments end-to-end and take immediate action on delays, escalations, or bottlenecks. Ensure inbound shipments comply with purchase order terms relating to quantity, quality, and delivery timelines. Coordinate with shipping agents, suppliers, logistics providers, and customs authorities. Assist in resolving customs and shipping-related disputes. Shipment & Logistics Management Monitor shipment status and ensure timely delivery of goods. Coordinate with warehouse and dispatch teams to ensure goods are ready for shipment. Maintain strong relationships with logistics service providers. Coordinate container clearance and related shipment activities. Follow up on delays and ensure timely resolution. Finance & Documentation Coordinate with the Finance team to verify payments for import duties, tariffs, shipping fees, and other transactional costs. Ensure accuracy and completeness of import/export documentation. Support compliance requirements for international transactions. Purchase & Vendor Coordination Coordinate with vendors regarding orders, shipment schedules, quality issues, and delivery. Handle local purchase coordination, including vendor follow-ups, dispatch confirmation, and delivery reconciliation. Take ownership of quality issue escalations. Manage vendor discussions and process claims for replacements or penalties where applicable. Demand & Inventory Coordination Coordinate with Marketing and Sales teams to understand and forecast demand. Ensure timely ordering of required inventory. Coordinate with relevant teams to avoid stock shortages and delays in product availability. Export Order Coordination Coordinate with direct USD buyers for documentation, compliance, and smooth fulfillment of export orders. Ensure export orders are processed and completed on time. Management Order Coordination Manage and coordinate top management's sales orders, returns, complaints, and payment collection. Ensure management orders are completed accurately and within the required timelines.