Fabric Marketing Manager

Business Development & Sales Identify new business opportunities, markets, growth areas, customers, products, and services. Develop and execute growth strategies focused on financial performance and customer satisfaction. Generate leads and communicate new product developments to prospective clients. Follow up on business opportunities and arrange client meetings. Generate orders and manage the complete sales cycle from enquiry to closure. Ensure timely payment collection against outstanding receivables. Negotiate and close commercial agreements through phone, email, and face-to-face meetings. Drive repeat business from existing clients and onboard new customers. Client & Account Management Manage and strengthen relationships with existing clients. Understand customer requirements and provide appropriate product recommendations. Build strong relationships with industry professionals, vendors, competitors, and other relevant stakeholders. Ensure high client retention and customer satisfaction. Resolve customer issues and coordinate internally for timely resolution. Order & Operations Coordination Coordinate with internal teams for order processing and return management. Liaise with finance, warehousing, and logistics teams to ensure timely dispatches. Follow up on orders throughout their lifecycle. Coordinate payment collection and outstanding follow-ups. Marketing & Market Development Develop a strong understanding of fabric types, applications, products, and market trends. Provide market intelligence and competitive insights to the marketing team. Discuss promotional strategies and activities with the marketing department. Identify new developments and opportunities to create market demand. Support BTL marketing, branding, and company representation initiatives. Team Management Lead, manage, and train the Business Development / Fabric Marketing team. Set team KPIs and monitor performance. Communicate business priorities, targets, and customer requirements effectively. Support team members in achieving sales and business development objectives. CRM & Reporting Ensure accurate entry and management of customer and sales data in CRM systems. Maintain sales pipelines and business development records. Prepare regular sales reports and performance updates. Track targets, new business generation, client retention, and sales performance.