Visa Counsellor
Visa Counsellor
22
Ahmedabad, Gujarat, India
Job Views:
Created Date: 2026-08-03
End Date:
Salary: 40000
Industry: Education / Institute/ Colleges
Openings: 1
Primary Responsibilities :
Client Counselling
Conduct initial consultations and assess client eligibility for various visa categories.
Guide clients on visa requirements, documentation, timelines, fees, and application procedures.
Provide accurate information on immigration policies and embassy guidelines.
Documentation & Application Support
Assist clients in completing visa application forms accurately.
Coordinate with clients to collect, verify, and organize required documents.
Ensure timely submission of complete visa applications.
Client Relationship Management
Respond to client queries via phone, email, and in-person meetings.
Maintain regular follow-ups and provide application status updates.
Deliver excellent customer service throughout the visa process.
Record Management
Maintain accurate client records and application documentation.
Track application progress and ensure proper file management.
Update internal systems with client information and application status.
Coordination
Work closely with internal teams, including IELTS coaching and admissions teams, to provide end-to-end support.
Coordinate with processing teams to ensure smooth application handling.
Compliance & Knowledge
Stay updated with changing immigration laws, embassy regulations, and visa policies.
Ensure all advice provided complies with current immigration guidelines.
Experience Requirements:
Qualification
Bachelor's degree in any discipline.
Certification in Visa Counselling or Immigration Services will be an added advantage.
Required Skills
Visa Counselling
Immigration Process Knowledge
Documentation Management
Customer Relationship Management
Communication Skills
Client Counselling
Application Processing
Record Keeping
MS Office
Time Management
Problem Solving
Preferred Experience
1–5 years of experience in Visa Counselling, Immigration Consultancy, Overseas Education, or a related field.
Experience handling visas for Canada, USA, UK, Australia, New Zealand, and Europe.
Personal Attributes
Strong interpersonal and communication skills.
Customer-focused with a professional approach.
Detail-oriented and organized.
Ability to handle multiple applications simultaneously.
Positive attitude and willingness to learn.
Languages
English (Mandatory)
Hindi (Mandatory)
Gujarati (Preferred)
Key Performance Indicators (KPIs)
Visa Application Success Rate
Client Satisfaction
Documentation Accuracy
Application Processing Time
Client Follow-up Effectiveness
Query Resolution Time
Record Management Accuracy
Compliance with Visa Guidelines
