Financial analyst

1. Channel Cost Governance & Profitability Monitoring • Monitor and analyse cost components across website and marketplace channels (commissions, logistics, marketing, payment gateway, etc.) • Evaluate contribution margins at channel, category, and SKU level • Identify cost leakages, inefficiencies, and margin risks • Work on pricing and discounting strategies with business teams • Drive cost optimization initiatives with logistics, marketplace, and marketing teams • Handle marketplace cost tracking and reconciliations (like Amazon, Myntra, etc.) 2. Backend Operations & Issue Resolution • Ensure smooth order processing and dispatch as per SLA • Identify operational bottlenecks impacting cost or customer experience • Monitor metrics like order ageing, dispatch timelines, and returns • Work closely with operations and fulfilment teams for issue resolution 3. Inventory Control & Channel Allocation • Monitor stock levels and ensure availability across channels • Support SKU-level forecasting and inventory planning • Identify risks like stock-outs, overstocking, or inefficient allocation • Analyse channel performance for better inventory distribution • Evaluate rationale behind discounting strategies 4. Forecasting Support & Planning • Assist in demand forecasting using historical data and trends • Validate feasibility of forecasts based on inventory and costs • Build and maintain forecasting models • Improve planning accuracy and reduce excess inventory or lost sales 5. Process & Systems Improvement • Review and improve processes for order management, returns, and settlements • Ensure proper data flow across OMS, WMS, and marketplace systems • Standardize SOPs for sales, returns, and reconciliation workflows • Work with Accounts team on reconciliations, revenue tracking, and debtors