Telecalling Associate
Educational Details: Bachelor degree
City: New Delhi
State: Delhi
Postal Code: 110034
Recruiter: Abhiwadini Tiwari
Qualifications: Bachelor degree
Experience: 1-5 year
Salary: 15000
Industry:
Openings: 10
Experience Requirements:
Educational Qualifications:
- Bachelor’s degree in any field (preferred).
Experience:
- Previous experience in telecalling, customer service, or sales is an advantage.
- Freshers with strong communication skills are also welcome to apply.
Skills and Competencies:
- Excellent verbal communication skills with a clear and confident speaking voice.
- Ability to articulate thoughts and ideas effectively.
Technical Skills:
- Proficiency in using computer systems and telephony software.
- Familiarity with CRM tools and data entry skills.
Interpersonal Skills:
- Strong interpersonal skills with the ability to build rapport with clients over the phone.
- Good listening skills to understand customer needs and respond appropriately.
Sales Skills:
- Ability to identify sales opportunities and promote products/services effectively.
- Target-oriented with a passion for achieving sales goals.
Problem-Solving Skills:
- Capable of addressing customer queries and resolving issues efficiently.
- Ability to think on your feet and adapt to changing situations.
Team Player:
- Willingness to collaborate with team members to achieve common goals.
- Ability to work in a fast-paced environment.
Language Proficiency:
- Proficiency in Hindi and English; knowledge of additional languages is a plus.
Availability:
- Flexibility to work in shifts if required.