Front Office Executive
Educational Details: Bachelor degree
City: Udaipur
State: Rajasthan
Postal Code: 313001
Recruiter: Amit Jain - +91-9001767675
Qualifications: Bachelor degree
Experience: 1-2 year
Salary: 20000
Industry: Hotel industry
Openings: 1
Primary Responsibilities :
- Telephone skills
- MS skills - Excel and word
- Fluency in English
- Honest in work
- Enthusiastic with positive attitude.
- Basic of accounting
Desired Skills:
Excellent knowlege of Microsoft Excel and Word
Experience Requirements:
Educational Qualifications:
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
Experience:
- Minimum of 1-2 years of experience in front office operations or customer service, preferably in a hotel or hospitality environment.
Communication Skills:
- Excellent verbal and written communication skills in English and local languages.
- Strong interpersonal skills to interact effectively with guests and team members.
Customer Service Orientation:
- Ability to provide exceptional customer service, ensuring guest satisfaction at all times.
- Experience in handling guest inquiries, complaints, and requests professionally.
Technical Skills:
- Proficiency in front office software and Microsoft Office Suite.
- Basic knowledge of reservation systems and hotel management software is an advantage.
Organizational Skills:
- Strong organizational skills to manage multiple tasks efficiently.
- Ability to work in a fast-paced environment while maintaining attention to detail.
Team Collaboration:
- Ability to work collaboratively with other departments, including housekeeping, food and beverage, and management.
Problem-Solving Skills:
- Strong problem-solving abilities to address and resolve issues that may arise during guest interactions.
Presentation Skills:
- Professional appearance and demeanor, representing the hotel positively at all times.
Flexibility:
- Willingness to work flexible hours, including weekends and holidays, as required.