Sales Officer – Industrial Piping Solutions & System Integration

A. Sales & Business Development
 Identify and develop new business opportunities across industrial, commercial,
infrastructure, and other relevant sectors.
 Generate leads through field visits, customer references, online research, networking,
industry directories, and other sales channels.
 Identify potential customers, consultants, contractors, EPC companies, OEMs, system
integrators, and industrial end users.
 Promote PPR and Aluminium piping systems, related products, and system integration
solutions to prospective and existing customers.
 Develop and maintain a strong sales pipeline and consistently follow up on leads to
convert opportunities into orders.
 Build long-term relationships with customers to generate repeat business and referrals.
B. Techno-Commercial Sales
 Understand customer requirements, project specifications, piping applications, and
system-related needs.
 Prepare and follow up on quotations, proposals, cost estimates, and commercial offers.
 Coordinate with the technical team for product selection, technical clarifications,
drawings, specifications, and system integration requirements.
E. Payment Follow-Up & Recovery
 Monitor outstanding payments and follow up with customers for timely collection as
per agreed credit terms.
 Coordinate with the accounts team to review receivables, overdue invoices, and
customer payment commitments.

F. Coordination with Service & Technical Teams
 Coordinate with the service and technical teams for installation, commissioning,
troubleshooting, maintenance, and other customer support requirements.
 Ensure proper communication of customer requirements, project timelines, and service
commitments to the concerned teams.
 Follow up on service requests and ensure timely resolution of customer issues.
G. Logistics & Transport Coordination
 Coordinate with transporters, logistics partners, and internal dispatch teams for timely
and cost-effective delivery of materials.
 Communicate delivery timelines and shipment updates to customers.
H. Sales Reporting & Administration
 Prepare daily, weekly, and monthly sales activity reports, including leads generated,
customer visits, quotations submitted, orders secured, and outstanding payments.
 Maintain an updated sales pipeline, customer database, and follow-up schedule using
the company's CRM or reporting system.
 Track sales targets, conversion ratios, order bookings, and collection performance.
 Participate in sales review meetings and implement action plans to achieve assigned
targets.
 Follow company policies, pricing guidelines, documentation standards, and reporting
procedures.