Front of House (FOH) – Experienced
Front of House (FOH) – Experienced
22
Bengaluru, Karnataka, India
Job Views:
Created Date: 2026-10-26
End Date:
Experience: 1 - 3 years
Salary: 20000
Industry: Others
Openings: 1
Primary Responsibilities :
• Welcome customers warmly, understand their needs, and provide friendly, efficient service.
• Take customer orders accurately and coordinate with kitchen or service teams to ensure timely fulfilment.
• Operate billing systems and point-of-sale (POS) terminals accurately, including handling payments as required.
• Recommend relevant add-ons, combos, or products to support upselling and improve the customer experience.
• Respond to customer questions, resolve routine concerns professionally, and escalate issues when necessary.
• Maintain cleanliness, presentation, and service readiness in the front-of-house area.
• Follow company procedures for order accuracy, billing, hygiene, and customer service standards.
• Work collaboratively with colleagues to maintain efficient operations during busy service periods.
Experience Requirements:
Required Skills & Competencies
• Vibrant, energetic, approachable, and customer-friendly personality.
• Good spoken English and clear, courteous communication.
• Comfortable with order taking, billing/POS systems, and handling customer queries.
• Basic sales orientation with confidence in suggesting relevant products and upselling.
• Strong interpersonal skills, attention to detail, and a service-minded attitude.
• Ability to work in a fast-paced environment and remain composed during peak hours.
Eligibility Criteria
• 1–3 years of experience in QSR, café, casual dining, or retail customer service.
• Practical familiarity with customer-facing service operations.
• Willingness to work shifts, weekends, and public holidays as per operational requirements.
