Retention Specialist
Retention Specialist
22
Dubai
Job Views:
Created Date: 2026-03-11
End Date: 2026-08-09
Experience: 2 - 3 years
Salary: 3500
Industry: Financial services / Banks/ NBFC/ BFSI
Openings: 1
Primary Responsibilities :
Job Title: Retention Specialist
Department: UK Retention Department
Location: Business Bay, Dubai
Contract Duration: 2 Years (Extendable)
Vacancies: 60
Salary Budget: €1500 – €3500 per month (Negotiable based on experience)
Job Summary
We are seeking experienced Retention Specialists with a strong background in Forex trading and client retention. The candidate will be responsible for managing client accounts, maintaining long-term relationships, and increasing revenue through retention and conversion strategies.
Experience Required
Minimum 1 year of experience in Forex Trading / Forex Sales / Retention / Conversion / BDM / Account Management.
Experience in high-ticket sales environments is preferred.
Freshers are not considered.
Education
Graduation: Not mandatory
Post-Graduation: Not required
Special Courses: Not required
Key Skills & Competencies
Strong knowledge of Forex trading
Excellent negotiation and client handling skills
Results-driven and target-oriented mindset
Ability to work under pressure in a fast-paced environment
Strong problem-solving and analytical skills
Willingness to learn and adapt quickly
Communication & Languages
Excellent English communication skills (Mandatory)
British / European accent preferred
Personal Attributes
Highly motivated and enthusiastic
Strong team player
Positive and optimistic attitude
Ability to handle pressure and meet targets
Strong “can-do” mindset and proactive approach
Experience Requirements:
Key Responsibilities
Manage and retain existing Forex trading clients.
Build strong relationships with clients and provide account support.
Convert existing leads and maintain long-term client engagement.
Handle high-value clients and provide strategic trading insights.
Achieve retention and revenue targets.
Work closely with internal teams to improve client experience.
Maintain regular communication with clients and address their concerns.
