Service Engineer
Service Engineer
Alliance Recruitment Agency
Gampola, Kandy District, Sri Lanka
Job Views: 192 views
Educational Details: Professional certificate
City: Sri Lanka
State: Kandy District
Postal Code: 0001
Recruiter: Neha Jain - +91 70697 10005
Qualifications: Professional certificate
Experience: 1-6 year
Salary: 80000
Industry: Printing/Packaging/industrial equipment
Openings: 1
Primary Responsibilities :
ï‚· Provide prompt & efficient service to customers for the printers
supplied by the company and are under warranty / AMC.
ï‚· Ensure immediate response & low resolution time for all such
printers.
ï‚· Take technical guidance/ help timely, in resolving customer issues,
if any.
ï‚· Efficiently demonstrate the printers to Customer and its operators.
ï‚· Installation of printers to be effectively done, to avoid break downs
due to improper installations.
ï‚· Raise requisition for correct spare after proper diagnosis and to
obtain such spare from reporting office without losing much time
for warranty/ CAMP printers.
ï‚· To promptly return the defective spare part used for warranty/
CAMP printers.
ï‚· Safely stock & maintain spares inventory issued by the Company &
ensure all such spares are in working condition always.
ï‚· Ensure AMC/ spare quotes are sent to customers for the respective
territory through office promptly & escalate in case of abnormal
pendency.
Desired Skills:
ï‚· Presentation Skills
ï‚· Demonstration Skills
ï‚· Q&A Skills
ï‚· Competitive Analysis Skills
ï‚· People Skills
ï‚· Sales Skills
ï‚· Team work
ï‚· Organisational skills
ï‚· Analytical skills
Experience Requirements:
At least 2 years