Operation Manager

Educational Details: Bachelor degree
City: Kenya
State: Kisii
Postal Code: 00100
Recruiter: Neha Jain - +91 70697 10005
Qualifications: Bachelor degree
End Date: 2025-05-11
Experience: year
Salary: 25000
Industry: Electrical
Openings: 1
Experience Requirements:
Operations Management:
- Oversee the day-to-day operations of the organization, ensuring processes run smoothly and efficiently.
- Develop, implement, and improve operational systems, processes, and best practices across departments.
- Monitor and analyze operational performance to identify areas for improvement.
- Manage resources, budgets, and staffing levels to ensure optimal operational efficiency.
- Develop and enforce company policies, procedures, and standards.
Team Leadership and Development:
- Lead, motivate, and supervise operational teams to achieve performance targets and goals.
- Conduct training sessions for team members to improve skills and ensure compliance with operational standards.
- Foster a positive and collaborative work environment to maintain high employee morale and productivity.
- Conduct performance reviews, provide feedback, and guide professional development for direct reports.
Process Improvement:
- Identify inefficiencies in operations and develop solutions to optimize workflows.
- Use data-driven decision-making to improve processes and reduce operational costs.
- Implement Lean or Six Sigma methodologies to streamline operations and enhance productivity.
- Work with the management team to implement continuous improvement initiatives.
Budget and Resource Management:
- Prepare and manage the operational budget, ensuring that expenses are kept within set limits.
- Track and report on financial performance, identifying discrepancies and suggesting corrective actions.
- Oversee resource allocation, ensuring that staffing levels, equipment, and materials are aligned with operational needs.
Supply Chain and Inventory Management:
- Coordinate supply chain operations, ensuring timely procurement and delivery of materials and products.
- Oversee inventory control, ensuring adequate stock levels and managing stock-outs and overstock situations.
- Collaborate with vendors and suppliers to ensure quality, cost-effectiveness, and timely delivery of goods and services.
Customer Satisfaction and Quality Control:
- Ensure that all operations meet customer satisfaction standards, focusing on timely delivery, quality, and service.
- Implement quality control measures to maintain high product and service standards.
- Address and resolve customer complaints related to operational issues, ensuring customer retention.
Compliance and Risk Management:
- Ensure that operations comply with all regulatory, safety, and environmental standards.
- Identify and assess operational risks and develop strategies to mitigate them.
- Stay informed on industry regulations and ensure the company is in compliance with applicable laws.
Reporting and Analytics:
- Prepare and present reports on operational performance, KPIs, and financial performance to senior management.
- Use data and analytics to track operational progress, monitor trends, and recommend improvements.
- Maintain accurate records of operations, ensuring they are up-to-date and easily accessible.
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